The CAHF Volunteer Engagement Project

In 2018, the California Department of Public Health awarded a grant to the California Association of Health Facilities to develop a template for the creation and sustainment of volunteer programs in skilled nursing facilities.

The CAHF Volunteer Engagement Project provided a framework for facilities to engage their communities and create a successful and ongoing volunteer program. Initially, the two and a half year program started an intensive pilot volunteer program in 20 skilled nursing facilities. The COVID-19 pandemic forced the program to pivot to create a hybrid template which incorporated virtual volunteer strategies along with a traditional volunteer program roadmap.

The presence of a robust volunteer program in a skilled nursing center improves quality of life by providing companionship and individualized activities that are resident-driven. The project helped identify effective, positive, person-centered practices supported by volunteers and includes an Idea Guide as a resource. 

A free, comprehensive state-specific Handbook is now available to any of California’s 1,220 skilled nursing facilities that are interested in implementing a successful, sustainable volunteer program.

For more information contact DeAnn Walters at 916-432-5213

       Volunteer Engagement Staff Training Video              Volunteer Engagement Program Promotion                                  (click image to view)                                                            (click image to view)

graphic of volunteers helping elderly     picture of volunteers standing in hall




Handbook - How to Create a Robust Volunteer Program in Your Skilled Nursing Facility (English)

Handbook - How to Create a Robust Volunteer Program in Your Skilled Nursing Facility (Spanish)

Idea Guide - 50 Ideas for Virtual Interaction with Older Adults

Volunteer Engagement Staff Training Video

Volunteer Engagement Program Promotion

National Association of Long Term Care Volunteers

Sample Volunteer Recognition Calendar

How to Start Volunteering at a Skilled Nursing Facility

Resources for Activity Directors During COVID-19, updated 12/8/2020

Sample QAPI Reports

Work Plan

Work Plan (Fillable PDF)

Virtual Volunteer Flyer (1)

Virtual Volunteer Flyer (2)

Virtual & In-Person Volunteer Flyer

Volunteer Flyer (1)

Volunteer Flyer (2)

Volunteer Flyer (3)

Yreka Rotary Alameda Rotary Alpine Kiwanis Amador County Rotary West Calaveras Rotary Fresno Rotary Humboldt Rotary Marin Rotary Madera Rotary Mariposa Rotary Mendocino Rotary Merced Rotary Mammoth Lakes Rotary Napa Rotary Orange Rotary South Placer Rotary Team Giving Sacramento Rotary San Diego Rotary San Mateo Rotary Redding Rotary Solano Rotary Modesto Rotary Sonora Rotary Ventura Rotary Woodland Rotary Yuba Rotary