The CAHF Volunteer Engagement Project
In 2018, the California Department of Public Health awarded a grant to the California Association of Health Facilities to develop a template for the creation and sustainment of volunteer programs in skilled nursing facilities.
The CAHF Volunteer Engagement Project provided a framework for facilities to engage their communities and create a successful and ongoing volunteer program. Initially, the two and a half year program started an intensive pilot volunteer program in 20 skilled nursing facilities. The COVID-19 pandemic forced the program to pivot to create a hybrid template which incorporated virtual volunteer strategies along with a traditional volunteer program roadmap.
The presence of a robust volunteer program in a skilled nursing center improves quality of life by providing companionship and individualized activities that are resident-driven. The project helped identify effective, positive, person-centered practices supported by volunteers and includes an Idea Guide as a resource.
A free, comprehensive state-specific Handbook is now available to any of California’s 1,220 skilled nursing facilities that are interested in implementing a successful, sustainable volunteer program.
For more information contact DeAnn Walters at 916-432-5213
Volunteer Engagement Staff Training Video Volunteer Engagement Program Promotion (click image to view) (click image to view)
Handbook - How to Create a Robust Volunteer Program in Your Skilled Nursing Facility (English)
Handbook - How to Create a Robust Volunteer Program in Your Skilled Nursing Facility (Spanish)
Idea Guide - 50 Ideas for Virtual Interaction with Older Adults
Volunteer Engagement Staff Training Video
Volunteer Engagement Program Promotion
National Association of Long Term Care Volunteers
Sample Volunteer Recognition Calendar
How to Start Volunteering at a Skilled Nursing Facility
Resources for Activity Directors During COVID-19, updated 12/8/2020
Sample QAPI Reports
Work Plan (Fillable PDF)
Virtual Volunteer Flyer (1)
Virtual Volunteer Flyer (2)
Virtual & In-Person Volunteer Flyer
Volunteer Flyer (1)
Volunteer Flyer (2)
Volunteer Flyer (3)