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Incident Command System

Incident Command System (ICS) is a useful tool to include in your organization's general Emergency Operations Plan (EOP). First developed by the military, ICS was modified by fire and law enforcement to manage their responses in the field and throughout their systems. It was finally made applicable to healthcare, where it is referred to as HICS, or Hospital Incident Command System. Click here to look at the organizational chart we have made for long term care.

HICS (and ICS) is a way to coordinate resources (people and things) during an emergency. It helps you manage your response at an organizational level, and you will find that many other organizations, including EMS, hospitals, the public health department, and potentially other healthcare sites use it too. It is becoming more common throughout the healthcare system as providers realize how useful it is. It is also used to manage the response at your local government level (usually your city, unless you are in an unincorporated area), the operational area (the county plus all its political subdivisions), the region (a group of counties), the state, and the federal government levels.

The bottom line: Learning to speak the common language of HICS now will help you get what you need faster and better in an emergency.

HICS is a tool for managing people. It:
  • Assigns specific roles (Job Action Sheets)
  • Defines the lines of authority
  • Is expandable/contractable
  • Has only one boss
Click here for more information on how to use HICS in your Emergency Operations Plan.

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